About Lilypad

Hong is CEO of Lilypad Insurance. Hong holds CPCU and ARe designation. Hong has over 28 years of reinsurance industry experience, including the most recent 23 years of his career at Guy Carpenter & Co., one of the largest reinsurance brokers in the world, holding various senior positions including Managing Director at GC Securities. He started working on index products 15 years ago.

Overall strategic management responsibilities for entire suite of Lilypad companies. Disciplined risk management methodologies used to drive superior financial performance while growing and expanding into new markets, 32 years of industry experience encompassing regulatory, reinsurance, marketing, finance and accounting, underwriting, claims and customer service, CPA and member of the American Institute of Certified Public Accountants.

Charged with developing and implementing streamlined and cost-efficient business solutions. Broad range of experiences spanning over 29 years, 26 with a Fortune 100 carrier. Background includes claims, internal audit, process improvement, instructional design, and technology. Areas of expertise encompass auto/homeowner, PL and CML Lines. CPCU and CIOP designations.

Leads compliance and all regulatory efforts, ensures appropriate policy, favorable contract language and head all legal initiatives. Experienced in Cyber, Technology, and Media legal exposures as well as Claims legal and as a policy language. In addition, practiced law advising large insurance companies with respect to insurance coverage.

Responsible for identifying, evaluating, and managing risks potentially impacting financial stability and long-term success. Leads effort to achieve and maintain rate level and loss reserve adequacy while integrating relevant insurance industry and macro-economic trends. Industry experience spanning 32 years. FCAS, CPCU, and member of the American Academy of Actuaries.

Responsible for identifying and appointment of successful long term agency relationships. Monitoring individual agency performance to ensure lines appropriate lines of business and performance of portfolios. Broad experiences spanning over 26 years in multi-line insurance sales environments, including comprehensive accountability related to detailed compliance and profitability components.

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Accountability for creating, delivering, and underwriting world-class insurance products and services. Possesses a broad leadership skillset spanning product management, new product development, marketing, and underwriting. Experienced in guiding data and analytics, and policy administration systems. CPCU designation.

Formulates and implements overall claims strategies and catastrophe planning.  Responsible for the oversight of claims handling by third party administration. Brings 34 years of experience with her from a Fortune 100 carrier.  Background includes leadership, personal and commercial lines claims, quality assurance, sales, subrogation, claims administration and organizational change. Experienced in multiline claims handling, executing operational efficiencies, delivering improved claims handling and leading teams to deliver successful results.

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