Claims

Should I file a claim?

After any damage to your home, your policy requires you to let us know. If you choose not to file, you risk losing coverage for damage discovered at a later date. It’s easy to file a claim and we'll get you back to normal in no time.

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Is there anything I need to know?

Keep in mind these key points when you file a claim:

Your Duty after a loss is to prevent your property from further damage, so make sure you take the necessary steps to properly protect your property.

You’ll need to pay any applicable deductible(s) before your Lilypad insurance policy takes over. Check out your policy for more info on your deductible(s).

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What information do I need to file a home insurance claim? What if I don’t have everything I need?

You may need the following to get the ball rolling  for your claim:

• Your Lilypad policy number
• The date the damage occurred.
• A description of what caused the damage.
• A description of the damaged property
• Contact information for any contractors or mitigation services you’ve contacted.